Frequently Asked Questions
Everything you need to know for your next celebration
How long do your balloons typically stay inflated?
Standard latex balloons filled with helium typically last 12-24 hours, while our premium foil/mylar balloons can remain inflated for 3-5 days or longer depending on environmental conditions.
Do you offer bulk discounts for event planners?
Yes, we offer competitive wholesale pricing and tiered discounts for large-scale orders. Contact our support team with your business details to apply for a professional account.
Are the balloons shipped inflated or deflated?
To ensure the lowest shipping costs and prevent damage, all balloons are shipped deflated. You can have them filled with helium or air at your local party store or using a home tank.
What is your return policy for party supplies?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene and safety standards, we cannot accept returns on balloons that have been inflated.
How fast is your shipping for last-minute parties?
We process orders within 1-2 business days. We offer several expedited shipping options at checkout, including overnight delivery, to ensure your decorations arrive before your event date.
Are your latex balloons biodegradable?
Yes, our latex balloons are made from 100% natural rubber latex, which is biodegradable. However, we always recommend disposing of them properly and never releasing them into the environment.